Tuesday 6 October 2015

Benefits of Using Social Media for Your Business

Over the last few years, social media has transformed the way people play games, share information and communicate. Today, it helps many businesses to connect with new as well as existing customers, while allowing people to connect with their services and products. Deployment of social media marketing lends an increased opportunity to reach out to new and targeted audiences, thereby enhancing brand identity, and the ability to communicate directly.

Other main benefits of using Social Media for your business are;
  • Brand Management

People are increasingly turning to social media to voice their opinion, whether good or bad. This allows you to identify and address issues your business may have, and allows the opportunity to correct them.
  • “Return on Relationship”

Liaising directly with customers can stimulate loyalty and respect for your product or service. By creating social media accounts, you will need to keep a daily eye on what people are saying about you, in order to show that you care about the customer experience.
  • Increase Sales

Social Media is a great digital marketing tool that helps in increasing revenue. When customers see posts about your products and services on a social media website, it generates anticipation and traffic to your website. The ability to target very specific demographics and online communities, is one of the major benefits of social media marketing.

Reviewing customer feedback will ultimately help you in making your business more effective, and successful. Positively encouraging this feedback will help you be seen in a positive light, and may even help to generate online referrals, and the sharing of your posts.

If done correctly, Social Media Marketing is very useful for small businesses to achieve great returns.


If you’re looking to outsource your digital marketing campaigns, Five Rivers can help. Contact us for a FREE one hour consultation on 0203 397 7545, or read more about what this entails here - http://www.fiverivers.net/free-digital-consultation.aspx

1 comment:

  1. In any case, I believe social media cannot be as beneficial for you business as sms marketing. I like bulk sms for its simplicity. You just choose which Bulk SMS Services you’d like to use ( http://www.intistele.com is my option), submit the cell phone numbers of the consumers you want to reach, type a message and hit send.

    ReplyDelete